Using the Author Forum

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In this section:

    The Author Forum

    • Can’t find the answer in the Publishing Guide or Notifications? Place a query on the Author Forum.
    • We aim to answer all queries within 24 hours Monday to Friday. Anything posted over the weekend will be answered on Monday.
    • It is also a place for sharing ideas or suggesting improvements to the way we work.

    The forum is split into four main sections: Technical Support, Marketing & Publicity, Editorial & Production, Sales & Distribution.

    Please ignore the Author to Author section (we now use closed Facebook groups) and Bestselling Authors, which have been closed down.

    How to leave a query on the Author Forum

    • Click on Author Forum on the top right-hand side of the screen, next to your name.
    • Click on the main section you want (Technical Support, Marketing & Publicity, Editorial & Production, Sales & Distribution).
    • Click on the sub section that fits your query best.
    • Click on the subs + Add a topic.
    • Enter the title for your question in Topic Title.
    • Ask your question in the box below, labelled. Contents
    • You can add a file to your post by clicking on + Add a file to this post, which will allow you to browse your computer's files.
    • Once you're happy with the text of your query, click on Save Topic underneath the Contents box.

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