Online Sales - Selling Your Book Online

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    Pre-orders

    The month after your text and cover files are finished, we send your book’s metadata to the trade. As soon as that information is live on retailers’ databases, consumers can pre-order your printed book. At the same time we set the publication date (for 10 full months after the final files are completed in Editorial & Production, e.g. for a title finishing production in January 2024, the information will go out in February for an 8 December 2025 release (please note that this time may be slightly extended depending on where we are in the annual buying cycle). People can usually pre-order your book online nine to ten months before publication. There is such a long wait between pre-order availability and publication because it takes 10 months (sometimes more) for information about your book to circulate through the trade worldwide, and this is essential to maximize your prospects of long-term success.

    On most ebook sites, your ebook will be available to pre-order one month before publication, and can be downloaded and read from publication day onwards.

    If stock is ordered earlier than six weeks into our US warehouse, NBN, they will advance the publication date, which can complicate things. In the US, we aim to deliver stock four weeks before publication so that this doesn’t happen.

    If your book’s information (printed or ebook) is not displayed correctly on Amazon, Google, Apple, Kobo, Barnes & Noble, Hive, Indiebound, Waterstones, or your preferred retail site, post a query with your title and publication date on the Sales & Distribution/ Sales Online forum, and we will follow up.

    Shops and online retailers should start receiving printed copies of your book when you receive the Your book is now in the warehouse notification, usually four weeks before publication.

    Low stocks online

    The number of copies the retailer shows as being in stock is not significant. These days, retail stock control is highly automated, shipping is fast, and books in the distribution chain aim to match reader demand. This means that many retailers can keep low stocks and order books from distributors, non-returnable.

    Big retailers such as Amazon pick up several times a week from the distributor. Our US distributor, NBN, can deliver books within 10 working days (12 at the end of the month); our European distributor John Wiley & Sons, 5–7 working days.

    Pirated books

    Printed books are rarely pirated. Piracy of ebooks is more common.

    Please note, many of these sites claiming to offer a free copy of your book do not actually do so. They are phishing sites, looking to collect your personal data.

    Along with most publishers, we do not build digital rights management (DRM) into our ebooks because it would restrict their readability and distribution. Third-party stores (e.g. Amazon, Apple, Barnes and Noble) add a layer of DRM that locks the book to a specific user account and device.

    If you do come across an instance of your manuscript being offered as a free download and you can find a contact email address on the offending site, post this and the URL link to your book on the Help forum in Sales & Distribution/ Sales Online. We will issue a take-down notice to their service provider. Word Press and YouTube are on our side and will take down any offending URL.

    Take-down notice template

    If you would like to issue a take-down notice yourself, please use this template:

    To the ISP Hosting Company:

    [Author name] is the copyright owner of the ebooks being infringed at:

    [Insert URL link]

    This letter is official notification under the provisions of Section 512(c) of the Digital Millennium Copyright Act ("DMCA") to effect removal of the above-reported infringements. I request that you immediately issue a cancellation message as specified in RFC 1036 for the specified postings and prevent the infringer, who is identified by its Web address, from posting the infringing material to your servers in the future. Please be advised that law requires you, as a service provider, to "expeditiously remove or disable access to" the infringing material upon receiving this notice. Noncompliance may result in a loss of immunity for liability under the DMCA.

    I have a good faith belief that use of the material in the manner complained of here is not authorized by the author, the copyright holder, or the law. The information provided here is accurate to the best of my knowledge.

    Please reply to me promptly indicating the actions you have taken to resolve this matter.

    Yours Faithfully,

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